Payment and delivery

Conditions of Purchase

To purchase goods in duty free, you need to be a passenger traveling abroad.


Purchase and payment are made in a duty-free store at DutyFree pickup point at border checkpoints.
You can pay for your purchase in euros, dollars, and hryvnas (besides, one purchase can be paid for in several currencies).
Duty free shops accept cards of the following payment systems: Visa, Master Card, Maestro, American Express.
Prices on the website can slightly differ from the prices at a duty free shop, due to constant changes in currency exchange rates and the fact that the rate of exchange set by the National Bank of Ukraine can differ from the internal rate at the shop. We apologize in advance for any inconvenience this may cause.

Editing and Cancelling Your Choice

To cancel your choice, you have to contact our customer support via email at
If you’ve changed your mind about certain items in your choice, tell the cashier directly in the store, and they would remove it from your purchase.
If you want to add some goods to your purchase, please create another pre-choice.
Discounts do not apply to the goods you add to your purchase in the store at the border checkpoint.

DutyFree discount

DutyFree grants a discount of 5% on the duty-free items, presented on the website after your first order in our store.
The discount does apply to the goods from the Sales category as well.

Duty-free store location

The duty-free shops, whose range is presented on the website for informational purposes, are located at the following checkpoints:

Krakowets – Korczowa; Shegyni – Medyka; Rawa-Ruska – Hrebenne; Bachivsk – Troebornoe; Katerynivka – Krupets;

The goods you select on the site, you can buy and pick up in the corresponding stores.